September 2022

Building a Next-Generation Data Architecture Key Capabilities and Strategies

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Super Charge Your Speech Analytics Program with Real Time Impact

Now more than ever, it’s critical to make the most use of your existing workforce capacity by ensuring every interaction is compliant, accurate, and engaging. While your existing investments in speech analytics may provide critical insights and help you achieve some of these goals, adding Real-Time Coaching is a way to leverage your speech analytics …

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5 Big Myths of AI and Machine Learning Debunked

Despite the numbing buzz around artificial intelligence (AI) and machine learning (ML), it’s more than abstract ideas and hypothetical applications. AI and ML are already powering tools that can give your business decision-making processes a massive upgrade. The technology is here, it’s already proving itself in the market, and it’s increasingly being built with business …

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4 ways to boost business outcomes with online reputation management

Optimize ratings + reviews to build stronger customer relationship With 95% of shoppers reading online reviews before making a purchase, an intuitive online reputation management system is crucial—but the secret to success is knowing how to best leverage this fast-paced, high-volume feedback. Download the best practice guide to learn how online reputation management helps brands: …

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Make the Click Count: Your Guide to Building Demand Generation Experiences That Convert

You’ve got their attention, now what? Make that well-earned click count by creating high-converting demand generation experiences and nurture those leads to sales-ready status! When it comes to lead nurturing, marketers simply aren’t seeing the results they used to. Buying cycles last anywhere from three months to over a year, and buying committees are bigger …

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The World of Work is Changing: Will You Evolve or Be Left Behind?

The DNA of today’s business is changing. Rising opportunities and challenges are generating new approaches to work across the enterprise. From Lean and Agile, to collaborative, iterative, and beyond, teams are applying different work delivery methods to get the job done. Adapting to this changing world of work requires balance. Can you harness all of …

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10 Accounts Receivable Automation Tactics That Can Transform Your Business

There’s a wealth of tactics that make up effective Accounts Receivable (A/R) automation beyond the purchase of software. Our top 10 list broken down into three levels, will help inform your view of what goes on behind the scenes when automation replaces manual work. Building a Solid Foundation Creating a Strong Framework Putting on Finishing …

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10 Reasons Finance Works Better on The Salesforce Platform

Imagine operating your core financial management functions including general ledger, invoicing, accounts receivable, revenue recognition, fixed assets, spend management, and accounts payable on the same Salesforce cloud platform you use to run your sales, marketing, and services operations. FinancialForce Accounting combines the power of the Salesforce App Cloud with a groundbreaking cloud accounting system design. …

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